ENFIN

Customer Service

Shipping & Returns

We ship all orders within the Netherlands for free via PostNL.

Shipping

  • We ship all orders within the Netherlands for free via PostNL.
  • Orders placed before 16:00 on business days are shipped the same day.
  • Expected delivery time is 1-3 business days within the Netherlands.
  • For shipments within the EU we charge €9.95 shipping costs. Delivery time: 3-7 business days.
  • After shipping you will receive a track & trace code by email.
  • All packages are shipped insured.

Returns

  • You have 14 days cooling-off period after receiving your order.
  • The product must be unworn and returned in original packaging.
  • Contact us by email to register a return.
  • After receiving and inspecting the product, the purchase amount will be refunded within 5 business days.
  • Return shipping costs are at the customer's expense, unless the product is damaged or defective.

Exchange

Want to exchange a product? Contact us at info@enfinwatches.nl. We are happy to help you exchange your order.