Customer Service
Shipping & Returns
We ship all orders within the Netherlands for free via PostNL.
Shipping
- We ship all orders within the Netherlands for free via PostNL.
- Orders placed before 16:00 on business days are shipped the same day.
- Expected delivery time is 1-3 business days within the Netherlands.
- For shipments within the EU we charge €9.95 shipping costs. Delivery time: 3-7 business days.
- After shipping you will receive a track & trace code by email.
- All packages are shipped insured.
Returns
- You have 14 days cooling-off period after receiving your order.
- The product must be unworn and returned in original packaging.
- Contact us by email to register a return.
- After receiving and inspecting the product, the purchase amount will be refunded within 5 business days.
- Return shipping costs are at the customer's expense, unless the product is damaged or defective.
Exchange
Want to exchange a product? Contact us at info@enfinwatches.nl. We are happy to help you exchange your order.