Customer Service
Warranty
All watches from ENFIN Watches come with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship.
What is covered?
- Defects in the movement as a result of manufacturing faults.
- Issues with the crown, hands, or other mechanical components.
- Water resistance according to the stated specifications (provided the crown is correctly closed).
What is not covered?
- Normal wear, scratches, or discoloration from daily use.
- Damage from accidents, misuse, or negligence.
- Battery replacement (for quartz watches).
- Damage from unauthorized repairs or modifications.
- Watch straps and clasps.
Filing a Warranty Claim
Contact us at info@enfinwatches.nl with your order number and a description of the problem. We respond within 2 business days.